1. Overview

This Privacy Policy explains how Sellora AI (“Sellora”, “we”, “us”) collects, uses, shares, and protects personal data when you visit our website or use our software and services.

2. Data We Collect

We may collect the following categories of information:

Account & Contact Data: name, email address, billing details.
License & Domain Data: license key, activated domains, plan type.
Usage Data: feature usage, API calls, error logs, and diagnostics.
Device & Log Data: IP address, browser type, and access timestamps.

3. How We Use Your Data

We use personal data to:

Provide and maintain the Sellora AI service.
Process payments and deliver license keys.
Validate licenses and prevent fraud.
Provide customer support and product updates.
Improve performance, security, and user experience.

4. Legal Basis for Processing

We process personal data based on contract necessity (to provide services), legitimate interests (security and service improvements), and consent where required by law.

5. Sharing & Disclosure

We do not sell personal data. We may share data with:

Payment processors and billing providers.
Cloud hosting, analytics, and infrastructure vendors.
Legal authorities if required by law.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion where applicable.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No system is 100% secure.

8. Your Rights

You may have the right to:

Access, correct, or delete your personal data.
Object to or restrict processing in certain cases.
Request a copy of your data (data portability).
Withdraw consent where processing is based on consent.

9. International Transfers

Your data may be processed in countries where our service providers operate. We use appropriate safeguards to protect data transfers where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page.

11. Contact

If you have questions about this Privacy Policy, contact us at support@sellora.ai.