A Telegram AI bot for one defined workflow
We build a Telegram AI bot when a controlled path is needed: answer a common question, collect input for a specialist or find information in an approved knowledge base. First, we define what the bot may do and what it must hand to a person.
What we need to start
We need a goal, sample conversations, escalation rules, available materials and an owner who can review answers. Unverified data is not treated as a source of truth.
Deliverables and limits
We deliver the agreed workflow, bot interface, integration boundary and acceptance criteria. AI-provider, Telegram infrastructure and third-party API charges are not included in development and are agreed separately.
Common question
Will the bot replace support? No. It automates agreed steps and needs a clear hand-off to a specialist.